Privacy
Privacy & POPIA Policy
O₂ Medi (Pty) Ltd respects your privacy and is committed to protecting personal information. This policy explains how we collect, use, store and protect personal information when you visit 02medi.co.za. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable laws.
1. Information We Collect
We may collect information you provide voluntarily, including your name, email address, organisation name and information submitted through contact forms, enquiries or email correspondence. We may also collect limited technical information such as IP address, browser, device, pages visited and referring website where enabled by the Website and your cookie choices.
2. How We Use Information
We use personal information where lawful and necessary to respond to enquiries, communicate with you where you have contacted us, improve Website functionality and performance, comply with legal obligations and protect our legal rights. We do not use personal information for automated decision-making or profiling.
3. Sharing of Information
We do not sell or trade personal information. Information may be shared with service providers supporting hosting, analytics or communications under appropriate obligations, where required by law, or where necessary to protect rights, safety or property.
4. Cookies
The Website may use essential and optional cookies. Non-essential analytics cookies should be used only in accordance with your preferences. See our Cookie Policy and use Cookie Preferences on the Website to manage your choices.
5. Data Security
We apply appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss or misuse. No online system is completely secure.
6. Data Retention
Personal information is retained only for as long as necessary for the purpose for which it was collected or as required by law.
7. Your Rights Under POPIA
You may request access to or correction of personal information, request deletion where legally permissible, object to certain processing, and exercise other rights available under POPIA.
8. International Transfers
If personal information is transferred outside South Africa, appropriate safeguards will be applied in line with applicable law.
9. Third-Party Websites
This policy applies only to the O₂ Medi Website. External websites have their own privacy practices.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
11. Information Officer & Contact
Information Officer
O₂ Medi (Pty) Ltd
info@02medi.co.za